What is the return policy?
If you are unsatisfied with your products for any reason, write email@example.com with your name and details about your package, and we’ll refund your money within 30 days.
How long does it take to ship?
We ship internationally through UPS - expect two to six days for our packages to arrive. UPS does not deliver to P.O boxes. Please indicate a physical shipping address and telephone number when ordering, and any special shipping instructions.
What do I do if I don’t receive my package within a week? Or if a product is defective?
Write to firstname.lastname@example.org and we’ll refund your money within 30 days.
Where are we located?
We ship from Istanbul, but have offices in Los Angeles and New Jersey.